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Archive of entries posted on May 2010

Learning from the Dutch public

It's cool to be clear!I don’t know how old you are, but I’m old enough to vividly remember how 7up launched a huge campaign in the 90s with the slogan “It’s cool to be clear”. This Fido Dido wisdom still holds today, and is actually a great guideline for charity organisations.


Let me explain this. Working for a research company, Ruigrok | NetPanel, we were asked by 1%CLUB to find out what Dutch people think of and know about the subject of development cooperation (‘ontwikkelingsssamenwerking’ as we call it) between our country and other countries.


About 40% of the Dutch public thinks that helping the developing countries actually improves their situation (while 12% thinks it worsens it). We found out that in the last 12 months, 45% of the Dutch people has donated money to this cause, and 7% helped out by doing something themselves. I won’t go into too much detail, but if you’re interested Niels Jansen can tell you much more about the results.


Now here comes the interesting part. Our research also shows that, when donating money to organisations which help developing countries, the most important consideration is the TRANSPARENCY about what is done with the money. People who donate money want to know about what it is used for, and shy away from supporting organisations that do not reveal where the money goes. A big fear is that the donated money is used to pay the people working for these organisations rather than the people they are trying to help.


This particular research finding clearly shows that the 1% CLUB concept is … well, a good one. Through the 1%CLUB website, you can choose practical projects which improve life for those who aren’t as privileged as we are. You don’t support a general cause but a tangible effort. What you see/support is what you get.


This also shows that it’s important for 1%CLUB project leaders (people who set up projects in other countries, for example the Breakdance Project in Guatemala) to be open and upfront about where the money is spent on. Usually, the project plan on the 1%CLUB website describes this in detail. (The Breakdance Project used its donations for buying the sound system used during the lessons. It doesn’t get much more concrete than that.) Being transparent also means giving supporters an occasional update about the money spent.
In conclusion, the 1%CLUB projects are definitely clear. And I thinks that’s pretty cool.



Author is Arjan van Geel, senior project leader at Ruigrok | Netpanel: a full service market research company. Ruigrok | Netpanel specializes in quantitative and qualitative online research.

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Technology for Africa by Africa

Africa can be the world’s tech playground for mobile applications. If you are targeting a product for Africa, go mobile. Here in Kenya a tel-com company Safaricom recently started aggressively marketing its mobile internet platform Pepea with Safaricom Live. Safaricom controls 78 percent of the market share and is encouraging its thirteen million subscribers to take advantage of opportunities online using their mobile phones.

One problem. There is very limited mobile content on offer. There is only E-mail and Social networking platforms such as Facebook, Twitter and MySpace, that are taking advantage of this space. I therefore encourage as well as challenge Kenyans and the world at large to fill this tech-gap with life-changing content. The mobile internet space should be utilized to resolve everyday issues. Whether its news, shopping, banking or even development projects, we need more mobile content in Kenya so as to drive the mobile culture to new frontiers

Mobile money transfer services is an innovation out of Africa with MPESA and ZAP becoming a part of everyday life. This further goes to showcase the potential of this untapped resource to better human life. We have a pool of technologically competent developers at the naiLab (www.ilab.co.ke) and ihub (www.ihub.co.ke) who are capable of designing and implementing mobile platforms to resolve issues that affect Kenyans and the world at large.

Let’s get our thinking caps on and share our problems here and solve them here for the mobile phone has become the world that can fit in your pocket.

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Mobile Social Networks

SMS is becoming more and more an integral part of communication among Kenyans. With Telcom companies offering good rates on SMS and free bundles, I find myself asking, “how can we use SMS to bridge the digital divide between the rural and urban population to communicate effectively?”

One may ask “Offers? What offers?”
1. Safaricom (78 percent market share)
SMS Go Crazy allows Safaricom subscribers to get SMS messages for as low as KES.1 but it has a limit of 15 SMS messages.
2. Zain (14 percent market share)
Zain subscribers enjoy unlimited sms’s all day and calls at 50 cents per minute from 8pm to 6am for only Kshs 20/=. This is the preferred SMS “bonus package” that is popular among the masses. It is characterized by effective marketing that involved mainstream media as well as SMS broadcasts, activations at roundabouts as well as posters, fliers and peps.
3. Orange (4 percent market share)
Orange package their Free SMS around their Bunda campaign. This campaigns subscribers to commit KES. 100, 500 or 1000 monthly to receive a bundle with specialized call rates, free SMS and free Megabytes of data. It is characterized by an intensive marketing campaign that involved mainstream media as well as SMS broadcasts, activations at roundabouts as well as posters, fliers and peps.
4. Yu (1 percent market share)
On YU’s Amua Tarriff, a YU subscriber gets to SMS from a YU line to another YU line at a cost of KES. 1.00. This product has been packaged around their KES. 6.00 per minute call to any network in Kenya. Marketing collateral was mainly focussed on mainstream media that included billboards, TV and Radio Commercials as well as newspaper Ads.
The possibilities are endless but let’s start simple. An SMS based communication channel that allows people from everywhere to share news. www.whive.mobi is a good start…Anyone else with ideas?
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